Privacy Policy

Effective Date: January 8, 2026

Company: AKTIFUL LLC

1. Introduction

AKTIFUL LLC ("we", "our", or "us") operates Survey.Aktiful.com. This Privacy Policy explains how we collect, use, and protect information when you use our platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address for authentication and communication purposes. This is the only personally identifying information (PII) we require for account creation.

2.2 Geolocation Data

When you submit a survey response, we may collect geolocation data to tag the response with location information. This is collected through:

Browser GPS: If you grant permission, we use your device's GPS for accurate location data.
IP-based Geolocation: If GPS is unavailable or denied, we use your IP address to approximate your location.

This geolocation data is associated with survey responses, not with your user account.

3. Survey Data Collection

3.1 Survey Creator Responsibility

Our platform allows users to create surveys that may collect information from respondents. Survey creators are responsible for the data they collect through their surveys.

3.2 Recommended PII Limits

We recommend that survey creators limit PII collection to:

Email address
Phone number
Name

3.3 PII Policy Violation

IMPORTANT: Collecting personally identifying information beyond email, phone number, and name through surveys is a strict violation of our PII policy. This includes but is not limited to:

Social Security numbers
Government-issued ID numbers
Financial account information
Medical or health information
Biometric data

Violations may result in immediate account termination and survey removal.

4. How We Use Information

We use the collected information to:

Provide and maintain our services
Authenticate users and manage accounts
Tag survey responses with location data when enabled
Communicate important updates about our service
Improve our platform and user experience

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your account information for as long as your account is active. Survey data is retained according to the survey creator's settings and applicable legal requirements.

7. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your account and associated data
Withdraw consent for data processing

8. Contact Us

For any privacy concerns, questions, or requests, please contact us at:

Email: privacy@aktiful.com

Company: AKTIFUL LLC

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.