Help & Documentation

Getting Started

AKTI SURVEY is a powerful platform for creating, distributing, and analyzing surveys. Whether you're conducting research, gathering feedback, or collecting data in the field, this guide will help you get started quickly.

Quick Start Guide

1. Create an account — Register with your email address to access all features
2. Create your first survey — Click "Create Survey" from your dashboard
3. Add questions — Use the drag-and-drop editor to build your survey
4. Configure settings — Set dates, rewards, and access policies
5. Publish — Make your survey live and start collecting responses
6. Share — Distribute using short links or invite codes
7. Analyze — View responses and track progress in real-time

Creating Surveys

The survey editor provides a powerful drag-and-drop interface for building professional surveys quickly.

Survey Settings

When creating a survey, configure these essential settings:

Basic Information

• Title — A clear, descriptive name for your survey
• Description — Explain the purpose and what respondents should expect
• Header Image — Optional banner image displayed at the top

Timing

• Start Date — When the survey becomes available (immediate or scheduled)
• End Date — When the survey closes automatically

Access Policy

• Public — Anyone can take the survey (appears on homepage)
• Invite Only — Only users with invite links can access
• Registered Users — Requires login to participate

Response Settings

• Allow Anonymous — Whether unregistered users can respond
• Allow Multiple Responses — Whether users can submit more than once
• Response Limit — Maximum total responses to accept

Adding Questions

Click "Add Question" to insert a new question. Each question has:

• Question Text — The question itself
• Help Text — Optional additional instructions
• Required — Toggle to make the question mandatory
• Question Type — Select from 10 available types

Question Types

AKTI SURVEY supports 10 question types to capture different kinds of data:

Survey Lifecycle

Every survey goes through a defined lifecycle with specific states:

Draft

Initial state when creating a survey. In draft mode you can freely add, edit, and remove questions, change all settings, preview the survey, or delete it entirely. Draft surveys are not visible to the public.

Scheduled

When you publish with a future start date, the survey becomes "Scheduled". It will automatically transition to "Active" when the start date arrives. Questions become locked at this point.

Active

The survey is live and accepting responses. Real-time statistics are available, and you can close the survey early if needed. Questions cannot be modified during this state.

Closed

No more responses are accepted. When a survey closes, the budget is distributed to collectors (if applicable), and full results become available. You can reopen with a new end date if needed.

Archived

Surveys can be archived for long-term storage. They're removed from active lists but retain all data for historical reference.

Sharing & Distribution

AKTI SURVEY provides multiple ways to share your surveys with respondents.

Short Links

Every survey can generate short, easy-to-share links:

Short links are 6 characters long, perfect for SMS, social media, or verbal sharing. They're trackable and can optionally be linked to specific recipients.

Creating Share Links

1. From the survey management page, click "Share Survey"
2. Optionally enter recipient contact info (email or phone)
3. Click "Generate Link"
4. Copy and share the generated link

Direct Survey URL

Each survey also has a standard URL for public sharing:

Invite Codes

For invite-only surveys, generate unique invite codes that restrict access, track individual submissions, and can be single-use or reusable.

Rewards System

AKTI SURVEY includes a built-in rewards system to incentivize survey participation and data collection.

How Rewards Work

Survey creators assign reward points to their surveys. When someone collects a valid response, they earn these points immediately.

Who Earns Rewards?

Rewards are earned by registered users who:

• Share survey links that result in completed responses
• Collect responses as field enumerators
• Have valid, non-duplicate submissions tracked to them

Anonymous respondents and duplicate submissions do not generate rewards.

Recalculating Rewards

Survey owners can update the reward points value and click "Recalculate Rewards" to update all existing responses with the new point value. This is useful for adjusting incentives mid-survey.

Budget & Payments

Beyond gamification points, AKTI SURVEY supports real monetary budgets for paying data collectors.

Setting a Survey Budget

When creating a survey, enter the total budget amount. This represents the total money to be distributed to collectors when the survey closes.

How Budget Distribution Works

When a survey with a budget closes:

1. The system counts all eligible responses (from registered users who earned rewards)
2. The total budget is divided by the number of eligible responses
3. Each collector receives their proportional share based on responses collected

Budget vs Reward Points

Leaderboards

Leaderboards showcase top data collectors and create healthy competition among your team.

How Leaderboards Work

Each survey with rewards enabled has its own leaderboard showing collector rankings by total points earned, number of responses collected, and your personal rank.

Viewing Leaderboards

Access leaderboards from the main "Leaderboards" page, individual survey pages, or your dashboard showing your rankings across all surveys.

Ranking Criteria

1. Total reward points — Primary ranking factor
2. Response count — Tiebreaker
3. Earliest submission — Secondary tiebreaker

Taking Surveys

This section is for survey respondents — people who are answering surveys.

Finding Surveys

• Browse public surveys on the homepage
• Use a direct link shared with you
• Use a short code link (survey.aktiful.com/s/XXXXXX)
• Enter an invite code you received

Completing a Survey

1. Read the survey description and instructions
2. Answer each question (required questions are marked with *)
3. Review your answers if needed
4. Click "Submit" to send your response

Important Notes

• Required Questions: Questions marked with * must be answered before submitting
• Saving Progress: Currently, surveys must be completed in one session
• One Response: Most surveys limit you to one response per person to ensure data quality

User Roles

AKTI SURVEY uses a hierarchical role system to manage permissions.

Anti-Fraud Protection

AKTI SURVEY includes multiple layers of protection to ensure data quality and prevent abuse.

Duplicate Prevention

• User Account — Logged-in users can only submit once per survey
• Device Fingerprinting — Tracks device characteristics to identify repeats
• Cookie Tracking — Browser cookies track previous submissions
• IP Throttling — Rate limits submissions from the same IP

Velocity Checks

The system monitors submission patterns, flagging unusually fast completion times and bot-like patterns.

Geographic Controls

• Geo-blocking — Restrict surveys to specific countries/regions
• IP blocking — Block known VPN/proxy services
• Location verification — Require GPS location for mobile submissions

Frequently Asked Questions